Our company was founded by dentists who believed there had to be an approach to managed care that provided access to a network of excellent dentists through high-quality benefit plans. These dentists also understood how important service was in their practices and how much their patients appreciated it, so they decided the insurance carrier they founded would prioritize service, too. It was their aim to promote oral health in the communities where the company operates, and that intention remains DCPG’s mission to this day.
A Commitment To Service
Service is what sets DCPG apart from every other carrier you work with. We're here to support your business, not become another obstacle. And we prove it every day by actively assisting provider offices. In fact, over 75% of the 8,000-plus calls our customer service team receives each month are from dentists and office staff. When you call, you are immediately connected to a person, not a machine, who will spend the time that your call requires. We understand your practice and we want to do whatever it takes to make things right. Why do we do this? Because, we care about you, your practice, and your patients.
Care — Above Everything Else
We think it’s important to offer our members extensive networks that include representatives of all dental specialties as well as general dentists. We also design benefits to be used, backed by policies that limit our interference in the dentist-patient discussion about personal oral health care decisions.
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