Electronic Claims Filing and Attachments (through NEA)

To file claims electronically with DCPG, please choose from the options listed below.

Option 1: SecureTrack

File online through SecureTrack (in-network dentists only). This option is free of charge for in-network dentists.

To obtain a confidential user ID and password for your office, click on the SecureTrack link above and follow these instructions:

  1. Enter your nine digit tax ID (FEIN) or Social Security number (SS#), then your ZIP code (do not use hyphens or dashes when entering numbers).
  2. Click "Continue." 
  3. Verify the information displayed on the screen, or make additions/changes before verifying.
  4. Click on "Continue" to receive your user ID and password. Keep both in a secure location.

*Note to current SecureTrack users: If either item below changes for your practice, you must re-register for SecureTrack and obtain a new user ID and password. Click here to re-register. Please use the new credentials (user ID and password) going forward for ALL eligibility inquiries and claim submissions.

  • Employee Identification Number (EIN)
  • Tax ID Number (TIN)

Option 2: Change Healthcare (formerly Emdeon)

File electronically through Change Healthcare using the appropriate payer ID number below:

Dental Care Plus and DentaPremier claims: CX035

DentaSelect claims: CX035 or CX015*

*Note: Please use the payer ID number on the back of the member's ID card.

Option 3: Tesia

File electronically through Tesia using payer ID number DCP01.

Option 4: Any clearinghouse of your choice.

File electronically using the clearinghouse of your choice through your practice management system.

Use payer ID number DCP01

Interested in submitting electronic attachments?

The Dental Care Plus Group has contracted with NEA to deliver electronic attachments from our participating providers. To learn more, please visit nea-fast.com.

Interested in receiving electronic payments?

DCPG has contracted with Change Healthcare (formerly Emdeon) to deliver electronic fund transfer (EFT) services to our participating providers. Click here for more information.

Contact DCPG

Contact Provider Relations for:

  • reimbursements
  • joining DCPG networks
  • contract questions
  • credentialing
  • change of address

Contact Customer Service for:

  • questions about eligibility
  • status of a claim
  • benefit verification
  • how to file a claim
  • pretreatment estimates

Call DCPG at (800) 367-9466 or (513) 554-1100, Monday through Friday from 8:00 am until 4:30 pm EST.

100 Crowne Point Place
Cincinnati, OH 45241