Electronic Claims Filing

There are several options for filing claims electronically with DCPG.

Option 1: DCPG Provider Portal (formerly SecureTrack)

Visit DCPG’s provider portal to file claims as well as check member eligibility. This option is free of charge for in-network dentists.

To obtain a confidential user name and password, click here and follow the instructions for registering for the portal. You will need your nine-digit tax ID (FEIN) or Social Security number and ZIP code.

*Note to former SecureTrack users: SecureTrack has been updated with DCPG’s provider portal. Your SecureTrack login credentials will no longer be valid as of March 2, 2019 so you must register for the portal by clicking here. Please bookmark this updated link to the portal and use your new credentials (user name and password) going forward for ALL eligibility inquiries and claim submissions.

Option 2: Change Healthcare

File electronically through Change Healthcare using the appropriate payer ID number below:

Dental Care Plus and DentaPremier claims: CX035

DentaSelect claims: CX035 or CX015*

*Note: Please use the payer ID number on the back of the member's ID card.

Option 3: Tesia

File electronically through Tesia using payer ID number DCP01.

Option 4: Any clearinghouse of your choice

File electronically using the clearinghouse of your choice through your practice management system.

Use payer ID number DCP01

Contact DCPG

Contact Provider Relations for:

  • reimbursements
  • joining DCPG networks
  • contract questions
  • credentialing
  • change of address

Contact Customer Service for:

  • questions about eligibility
  • status of a claim
  • benefit verification
  • how to file a claim
  • pretreatment estimates

Call DCPG at (800) 367-9466 or (513) 554-1100, Monday through Friday from 8:00 am until 4:30 pm EST.

100 Crowne Point Place
Cincinnati, OH 45241