Contact Us
We look forward to hearing from you.
For general customer service or benefits and claims questions, please contact a member of our customer service team by calling (800) 367-9466 (toll-free) or (513) 554-1100, Monday through Friday from 8:00 am until 4:30 pm EST.
Please complete the form below to contact a specific department within DCPG.
*We request the use of secure email to communicate personal health information.
Additional Contact Information
Avesis: (855) 214-6777
Healthcare.gov/Exchange Products:
- DentaTrust/DentaSpan Billing and Enrollment: (855) 890-3243
- DentaTrust/DentaSpan Member Services: Click here to search for the correct phone number (based on state of residence)
Total Vision Services: (800) 869-5400
EPIC Hearing Healthcare: (888) 899-1485