Electronic Claims Filing and Attachments (through NEA)
To file claims electronically with DCPG, please choose from the options listed below.
Option 1: SecureTrack
File online through SecureTrack (in-network dentists only). This option is free of charge for in-network dentists.
To obtain a confidential user ID and password for your office, click on the SecureTrack link above and follow these instructions:
- Click "New Office."
- Enter your Tax Identification (FEIN) or Social Security number (SS#), then click "Continue" (do not use hyphens or dashes when entering numbers).
- Verify the information displayed on the screen, or make additions/changes before verifying.
- Click on "Continue" to receive your user ID and password. Keep both in a secure location.
Option 2: Change Healthcare (formerly Emdeon)
File electronically through Change Healthcare using the appropriate payer ID number below:
Dental Care Plus and DentaPremier claims: CX035
DentaSelect claims: CX035 or CX015*
*Note: Please use the payer ID number on the back of the member's ID card.
Option 3: Tesia
File electronically through Tesia using payer ID number DCP01.
Option 4: Any clearinghouse of your choice.
File electronically using the clearinghouse of your choice through your practice management system.
Use payer ID number DCP01
Interested in submitting electronic attachments?
The Dental Care Plus Group has contracted with NEA to deliver electronic attachments from our participating providers. To learn more, please visit nea-fast.com.
Interested in receiving electronic payments?
DCPG has contracted with Change Healthcare (formerly Emdeon) to deliver electronic fund transfer (EFT) services to our participating providers. Click here for more information.
Contact Provider Relations for:
- joining DCPG networks
- contract questions
- change of address
Contact Customer Service for:
- questions about eligibility
- status of a claim
- benefit verification
- how to file a claim
- pretreatment estimates
Call DCPG at (800) 367-9466 or (513) 554-1100, Monday through Friday from 8:00 am until 4:30 pm EST.
100 Crowne Point Place
Cincinnati, OH 45241