E-Payments

Electronic Funds Transfer

The Dental Care Plus Group has contracted with Change Healthcare (formerly Emdeon) to deliver electronic fund transfer (EFT) services to our participating providers. 

Here are several benefits of electronic fund transfers:

  • Providers generally receive EFT payments faster than paper-mail distributed checks.
  • EFT is a fast, accurate, secure and efficient means of payment delivery.
  • EFT can reduce the daily workload of the accounting staff and the practitioner's operating costs.          
  • EFT virtually eliminates manual handling of checks.
  • EFT saves staff time, ends those trips to the bank, and provides easier payment/bank reconciliations. 

If you choose to register for EFT services, your office will be committing to the following:

  1. You must enroll with Change Healthcare (formerly Emdeon) ePayment.
  2. You will receive payments electronically via EFT after your enrollment is successfully processed.
  3. After a 45 day introductory period*, you will be required to retrieve your reimbursement voucher online through Change Healthcare’s provider portal.

    *For the first 45 days, you will continue to receive paper copies of your voucher in the mail.  After the expiration of the 45 days, however, paper vouchers will be eliminated.

Electronic Funds Transfer (EFT) Enrollment Instructions

For New EFT Customers:

Please visit www.emdeondental.com or call 1-888-255-7293.

Helpful Hints for a Smooth EFT Enrollment:

  1. Ensure that you are an authorized representative of the designated provider.
  2. Have your contact, organization, and financial account information available. 

    *Please enroll using the same demographic information (practice name, address, etc.) that currently appears on your DCPG reimbursement voucher.
     
  3. Review all terms, pricing and authorization forms prior to submitting them to Change Healthcare.

For Existing EFT Customers:

If you are an existing EFT customer with Change Healthcare (formerly Emdeon) and wish to add Dental Care Plus to your service, please call 866-506-2830 and select Option 1 to speak with an Enrollment Representative at Change Healthcare.

If you have any questions, please contact our Provider Relations department at 513-554-1100 or 800-367-9466.

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Ways To File Electronic Claims:

  1. SecureTrack (formerly ANSLink)
  2. Change Healthcare (formerly Emdeon)
  3. Tesia
  4. Clearinghouse of your choice

For more information about electronic claims, click here.

Provider Resource Center

 

Mailing Address:
The Dental Care Plus Group

Attention: Provider Relations
100 Crowne Point Place

Cincinnati, OH 45241

513-554-1100 or 800-367-9466