DCPG offers our participating providers the ability to verify member eligibility online through SecureTrack.
There is no special software needed; simply log on by clicking here.
If you are not yet registered and need to obtain a confidential user ID and password for your office, simply click on the link above and follow these instructions:
- Click "Register."
- Enter your Tax Identification (FEIN) or Social Security number (SS#), then click "Continue" (do not use hyphens or dashes when entering numbers).
- Review the information displayed on the screen or make additions/changes before verifying.
- Click on "Continue" to receive your user ID and password. Keep both in a secure location.
Contact Provider Relations for:
- joining DCPG networks
- contract questions
- change of address
Contact Customer Service for:
- questions about eligibility
- status of a claim
- benefit verification
- how to file a claim
- pretreatment estimates
Call DCPG at (800) 367-9466 or (513) 554-1100, Monday through Friday from 8:00 am until 4:30 pm EST.
100 Crowne Point Place
Cincinnati, OH 45241